THE WESTIN KANSAS CITY AT CROWN CENTER, Kansas City – A Smart Stay in the City
About the Hotel
Rooms & Amenities
The Westin Kansas City at Crown Center offers 724 rooms with floor-to-ceiling windows, Heavenly® Beds, and laptop-friendly workspaces. Each room includes a flat-screen TV with streaming services, air conditioning, and 24-hour room service. Upgrade to a Club-level room for access to the Executive Lounge, which provides weekday breakfast and complimentary business services. Some rooms feature a seating area with a sofa and a tea and coffee maker.
Dining Options
One East Urban Bar + Kitchen serves American and Italian cuisine, craft beers, and cocktails made with fresh juices. The restaurant operates daily with modified hours, offering breakfast from 7 AM to 11 AM on weekdays and 8 AM to noon on weekends. Mobile dining is available for in-room service.
Leisure & Fitness
The hotel includes a heated outdoor swimming pool, a whirlpool, and a sundeck with lounge chairs. The WestinWORKOUT® Fitness Studio provides cardio equipment, free weights, and gear lending kits from Hyperice and Bala. Tennis courts are also available on-site.
Location & Attractions
The hotel is connected to the Crown Center Exhibit Hall and is a short walk from Union Station, Sprint Center, and the Power & Light District. Nearby attractions include Science City, SEA LIFE Kansas City, and the Liberty Memorial. Hallmark's Crown Center, with 85 acres of shops and restaurants, surrounds the property.
Services & Accessibility
The hotel offers free Wi-Fi, concierge services, and mobile key check-in. Accessible features include roll-in showers, lowered electrical outlets, and TTY/TTD compatibility. Pets are welcome for a $25 daily fee. Valet parking is available, and the property has elevators and accessible routes throughout.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Allergy-free rooms
- Elevator
- Currency exchange
- Vending machines
- Smoke detectors
- Electric vehicle charging station
Sports & Fitness
- Fitness center
- Tennis court
Services
- Paid shuttle service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Stores/Commercial services
Dining
- In-room breakfast
- Restaurant
- Bar/ Lounge area
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Sun terrace
- Jacuzzi
Room features
- Paid Wi-Fi in rooms
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
- Rollaway beds
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
Guest Ratings & Reviews
The hotel is perfectly situated with a stunning view of the WW1 monument. The check-in process could use improvement, especially regarding room availability during peak times.
The hotel had some wear and a shower issue but overall was pretty clean and quiet, with a convenient location within walking distance to everything. The view from the room was inviting, especially during Christmas time, though the dining experience was not very good and pricey for the value. The staff was mostly pleasant but strict with late check-out, while the location was great for shopping and food options.
The hotel had large and comfortable rooms with a musty smell, although they were clean but showed signs of wear. The view of Kansas City from the large window should have been nice, but it was obscured by a very dirty window. The service was very helpful and friendly when asking for suggestions but appeared busy upon arrival. The location was perfect for our agenda, offering easy access to Union Station, The Link, Crown Center, and connected to the Plaza for shopping and dining. The dining options were limited and overpriced, with basic offerings. Despite its flaws, the hotel offered a well-maintained pool area.
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